Privacy Policy

Effective Date: 11/1/2025

1. Introduction
 

L’Evate Hydration & Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, book our services, or interact with us online or in person.
 

By using our services or visiting our website, you agree to the terms of this Privacy Policy.
 

2. Information We Collect
 

We may collect the following types of information:
 

a. Personal Information
 

• 
  Name, address, phone number, email address
   

• Date of birth, gender, and emergency contact information
   

b. Health Information (Protected Health Information “PHI”)
 

• Medical history, allergies, medications, and relevant health conditions
   

• Information shared through intake forms, consultations, or during treatments
   

c. Payment Information
 

• Billing address and payment method details (processed through secure third-party payment processors such as Stripe or Square)
   

d. Technical Information
 

• IP address, browser type, device information, and cookies collected through our website for analytics and service optimization
   

3. How We Use Your Information
 

Your information is used to:
 

• Provide and personalize IV hydration and wellness services
   

• Review health information to ensure safety and eligibility
   

• Schedule and confirm appointments
   

• Process payments and send invoices or receipts
   

• Communicate updates, wellness tips, and special offers (with your consent)
   

• Maintain internal business records and compliance requirements
   

4. How We Protect Your Information
 

We use industry-standard safeguards to protect your personal and health information, including:
 

• Encrypted data storage and secure cloud-based systems
   

• Limited access to health records by authorized nursing and administrative staff only
   

• Password-protected electronic devices and HIPAA-compliant EHR or form systems
   

• Secure disposal of physical or electronic records when no longer needed
   

5. Sharing of Information
 

We do not sell or rent your information to third parties.
We may share information only when necessary:
 

• With medical directors or consulting providers for clinical oversight
   

• With vendors who assist in operating our business (e.g., booking, payment, or lab partners) under confidentiality agreements
   

• When required by law, public health authorities, or to protect the safety of clients or staff
   

6. Your Rights
 

You have the right to:
 

• Access or request copies of your personal or health information
   

• Request corrections to inaccurate or incomplete information
   

• Withdraw consent for certain communications or marketing
   

• Request deletion of your information, where permitted by law
   

Requests can be submitted via email to: [Insert Business Email Address]
 

7. Data Retention
 

We retain client records in accordance with applicable healthcare and business regulations, generally for a minimum of seven (7) years unless otherwise required by law.
 

8. Cookies and Website Tracking
 

Our website may use cookies and analytics tools to enhance your browsing experience and monitor site performance. You can disable cookies in your browser settings, though some site features may not function properly.
 

9. Children’s Privacy
 

Our services are intended for individuals 18 years and older. We do not knowingly collect or maintain personal information from minors without parental consent.
 

10. Updates to This Policy
 

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised “Last Updated” date.
 

11. Contact Us
 

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
 

L’Evate Hydration & Wellness
📍 P.O. Box 1444, Hartford, CT 06144
📧 Levatehydration@gmail.com
📞 (860)996-4383


© 2025 L’Evate Hydration & Wellness. All Rights Reserved.
Nurse-led. Concierge-level. Always elevated.
 

L’Evate Hydration & Wellness is committed to protecting your privacy. All personal and health information is kept confidential and handled in accordance with HIPAA and data security standards.
 

Wellness services are for general health support and are not intended to diagnose, treat, or replace professional medical care. Always consult your licensed healthcare provider regarding your specific health needs.